Insurance Frequently Asked Questions

Questions? Call 1-765-298-8955 or email your questions to contact@zionautoglass.com please include your glass claim reference number if you've already filed your claim.

Do you offer same day service?

Yes, we offer same day repair and replacement services as long as necessary parts are available.

Do you offer any kind of warranty?

Yes, ALL of our products and service are covered by a lifetime guarantee against leaks or defects.

Can you come to me?

Yes, we'll come to your home or work (weather permitting) to repair or replace your auto glass at no extra charge.

Will there be tape on my glass?

Maybe, it depends on the type of glass you've had replaced, the bonding kit used and the weather that day as it effects the chemical bonding procedure. Your technician will give you instructions on the aftercare needed for your replacement or repair.

Can I wash my car after my replacement?

No, you must wait 7 FULL DAYS before washing your vehicle or you risk damaging the chemical retention system aka urethane system used to install your glass with a water proof, air proof, rust proof seal.. Rain is fine, but soaps and high pressure can ruin the integrity of the chemical retention system during the bonding stage which takes 7 days to reach maximum peak.

Is it cheaper for me to get the glass?

No, in most cases due to the sheer volume that we purchase, you'll not be able to find better pricing even on used glass.

Can you calibrate my cars safety sensors?

Yes, we offer Dynamic and Static, as well as Dual ADAS Calibration on ALL VEHICLES.

Can I use my insurance?

Yes, we accept all forms of insurance payments. If you have comprehensive coverage you will only be responsible for your deductible, the insurance company is responsible for the rest.

Will insurance cover the bill if I choose your shop?

Yes, we charge at industry agreed Nags pricing, we also warranty our own services and we even offer financing to our customers. We bill through all insurance and fleet providers.

Illegal Steering Practices

*Please note that by law, you have the right to pick any certified auto glass repair facility or technician of your choosing.

*Please be aware of illegal steering practices by 3rd party TPA's, aka Glass Claims Specialists, aka SGC Network, aka Safelite Solutions, aka Safelite Auto Glass, and their practices when taking glass claim calls for auto insurance companies such as Geico, Progressive, Allstate, State Farm and more. These 3rd party TPA's primarily owned and operated by Safelite Auto Glass, are widely known for using illegal steering practices on unsuspecting insurance customers when they call into what they think is their insurance companies glass claims services, in reality it's their TPA, Safelite Auto Glass.

By using deceptive language these TPA's use aggressive steering tactics in hopes of leading the customers business to their own repair facility. Often the language used is along the lines of tricking the customer into thinking their repair or replacement "might not be warrantied" if an issue arises or that they are "making some grave mistake" as it's been described by many when trying to choose a local glass company , instead of the TPA's own service. As all mom & pop shops, we THANK YOU for shopping local!

CHOOSE US FOR LASTING WINDSHIELD REPAIRS

AUTO GLASS SERVICES

Insurance Frequently Asked Questions

YOUR AUTO GLASS COVERED UNDER

WARRANTY

Schedule Mobile Service >>

Break your GLASS?

Contact Us

Prefer Old fashioned service?

Zion Auto Glass

Hours

Drop us a line!

CHOOSE US FOR LASTING WINDSHIELD REPAIRS

AUTO GLASS SERVICES

Insurance Frequently Asked Questions

YOUR AUTO GLASS COVERED UNDER

WARRANTY

Schedule Mobile Service >>

Break your GLASS?

Contact Us

Prefer Old fashioned service?

Zion Auto Glass

Hours

Drop us a line!

This website uses cookies.